At Verve, we stand behind our products 100%. We work hard to ensure that our quality is second to none, and our customers agree that this difference is something you will experience. Please contact us immediately via email at: [email protected] and be sure and include your order number. Attaching pictures of the item with a description of the issue is very helpful.
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.
Claims deemed an error on our part are covered at our expense.
It’s that easy.
Send returns only to:
Verve United Store
217 Wrangler Drive
Coppell, Texas 75019
Once we receive the returned product, and if applicable, a refund will be processed and an email will notify you of that transaction.
